The Business Analyst is responsible for working with key members of the business to evaluate requirements for customers and craft application configurations to match customer requirements

Responsibilities

• Develop relationships with FADEL internal team and customer stakeholders
• Work with customers to gather and document business requirements
• Document as-is and to-be state processes
• Coordinate critical activities within the Consulting team, FADEL internal teams and customer project teams
• Serve as the conduit between the customer and the product management team for all application improvements
• Ability to perform Quality assurance on tickets developed by the shared services team to identify any bugs during the development process
• Perform Smoke testing upon receiving new releases from the Product management team to assist
• Develop a deep knowledge on the FADEL products

Location

• Beirut, Lebanon

Desired Skills and Experience

• 2-5 Years of overall professional work experience as a Business Analyst
• Degree in computer science or computer engineering, or equivalent work experience
• Knowledgeable in Agile and waterfall project methodologies
• General knowledge on Intellectual Property and Rights Management, Royalty accounting and Licensing and publishing industries
• Active Listening and questioning skills
• Excellent verbal and written communication skills
• Ability to work hard and thrive in a fast-paced environment while managing multiple projects
• Ability to work as part of a team and interface with both technical and functional teams
• Able to interact professionally with executives, managers, and subject matter experts
• Excellent verbal and written communication skills
• Strong Analytical skills and ability to identify gaps in the systems
• Ability to thrive in a fast-paced environment while managing multiple projects
• Ability to successfully interact with technical and quality assurance teams
• Ability to interact professionally with executives, managers, and subject matter experts
• Soft skills such as proactive, self-reliant, working with diverse and remote teams
• French language is a plus